What's your experience of online travel booking?
Filed in archive Travel Industry , consumer issues by Karen Bryan on March 29, 2008
One of the biggest problems appears to be consumer making mistakes when typing passengers names during the purchase of airline tickets and the subsequent high fees charged by the airlines to rectify the error.
What's your experience of booking travel online? Have you had any really bad experiences? What do you think could be done to make booking online travel simpler and easier?
I'll be co hosting a live blog on the topic of online travel booking experience in conjunction with Darren of Travel Rants, this Thursday 3 April at 20:00 BST. So please join us if you'd like to take part in the discussion.
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